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  • Senza Hotel, Napa Reservation Policy

Reservations Policy

All Reservations Include:

  • Complimentary continental breakfast, featuring Bouchon Pastries served from 7:30 a.m. -10:00 a.m.
  • Evening wine hour, with local wines paired with meats and cheeses, from 6:00 p.m. -7:00.p.m.
  • Free WiFi
  • Free parking
  • Complimentary fresh-baked cookies served in the dining room every afternoon
  • 24/7 Concierge service: 800-253-9203
  • Access to fitness room 24/7
  • Outdoor heated pool and hot tub - from 7:00 a.m. - 10:00 p.m.

Cancellation Policy

We require a 7 day notice prior to arrival to change or cancel your reservation to avoid a charge of all night's room and tax. 
 

Deposit Policy

All reservations require a deposit of the first night's room rate plus tax at the time of booking. In the event of cancellation, the deposit is refundable if a 7+ day notice is provided prior to arrival. This excludes advance purchase reservations which are non refundable.
 

Resort Fee

None
 

Room Guarantee

Any reservation booked with an invalid credit card will not be honored and the hotel assumes no responsibility for inaccurate information.
 
All rates are for single or double occupancy unless specified otherwise.
 

Additional Guests can be added to the following room types for an additional $50 per person:

Double queen / 4 person maximum occupancy
King / 3 person maximum occupancy
 

Children

There is no additional charge for children 12 and under staying in an adult's room. Maximum occupancy limitations for room types still apply.
 
Cribs Pack & Play are available at no charge.
 

Lobby Hours

Open 24/7
 

Check-In/Check-Out Times

Check in - 3:00 p.m. PST
Check out - 11:00 a.m PST
 

Smoking

The hotel is a non-smoking property (including e-cigarettes), and all guest rooms, balconies and public areas are designated as such. A $300.00 cleaning fee will be applied to the room bill for smoking on the premises.
 

Group Reservations

Five or more reservations are considered a group and must be booked through our sales department. Groups are subject to the terms of a contract including cancellation policy and performance requirements. In the event that a group of rooms are booked as individual reservations the hotel reserves the right to require the block of rooms to be subject to the terms and conditions of a contract.
 

Pets

We welcome service animals in compliance with federal and state laws. Pets are allowed, subject to our pet policy and will incur a non refundable $50 tax cleaning fee per stay.
 

Roll Away Bed

Maximum one roll away bed per King Bedded room. No roll away bed in double bedded room allowed. Rollaway bed cost - $50 plus tax per night. Available first come first serve.
 

Number Of Guestrooms

43 Total
 

Dining

While the hotel doesn't offer lunch or dinner, there are lots of options available for dining close to the hotel. View More >
 

Room Service

No
 

Business Center

None
 

Meeting Facilities

View our facilities here >
 

Spa Services

Spa Hours | 8 am - 8 pm & Pool, Hot tub, Fitness Room Hours | 7 am - 10 pm
Read more about our Spa here >
 

Getting Here

Find out how to find us here >
 

Exploring Wine Country

See what our location has to offer >
Book Direct Benefits
  • Best rate guaranteed
  • Packages and specials found only on our website
  • Direct access to our 24hour concierge service